This is a sponsored post by Kerry
Jie Ying Lee, Senior Strategic Marketing Manager, Plant-Based at Kerry APMEA and Catarina Rodrigues, Marketing Manager, Kerry Australia and New Zealand discuss opportunities in the plant-based burger space in Australia.
When it comes to plant-based foods, consumers around the globe expect a great taste experience. The challenge for plant-based manufacturers is having to live up to and even surpass the taste of real meat. Consumers seeking plant-based burger products not only expect it to be on par with real beef but also offer an enhanced taste experience.
In Australia, the growing demand for innovation in plant-based burgers is fueled by flexitarians. As they consume both meat and meat alternatives, flexitarians are unwilling to compromise on flavour and expect plant-based products to deliver authenticity, and will not accept anything that tastes artificial.
According to Kerry’s latest research with over 1500 consumers across four countries – US, UK, Australia, and Brazil – to uncover sensory expectations around plant-based burgers, and cheese alternative slices (US and UK), 55 per cent of Australian consumers polled said they chose plant-based products because they considered it healthier, and 41per cent sought plant-based for its sustainability.
The majority of Australians (51 per cent) say that sustainability motivates them to continue buying plant-based products, compared for example to the majority of Brazilians (67 per cent), who cited commitment to improving their or their family’s overall health.
When it comes to plant-based burgers, Australians use beef burgers as the benchmark — they want something that can replicate the taste experience of a burger grilled on a BBQ or eaten in a restaurant.
Winning in the plant-based burger space in Australia requires finding the right balance of sensory attributes. According to the study, Australians ranked texture as the most important. This is followed by flavour and aftertaste, cooking and cooked appearance, raw appearance, cooked aroma, and lastly, feel.
Australians want a firm outer and succulent inner
For Australians, flavour alone is not enough to achieve the ideal plant-based burger taste experience. Texture is the top priority, with 74 per cent of Australian consumers expecting a burger with a meaty firmness to have great texture.
Their decision making is influenced by what they can feel in a bite. Kerry’s analysis shows that their texture journey begins from the moment they sink their teeth into the patty and break through the outer crisp, to the resistance they feel with each bite, how the patty is broken down to smaller pieces, how the oil and moisture are released, all the way to the clean after feel in their mouth.
As a result, they are looking for products with a firm outer (a result of charring) and a soft, succulent inner, which 70 per cent of Australian consumers categorised as ‘caramelised on the outside and juicy on the inside’. However, it is a delicate balance as they are not in favour of plant-based burgers that are too crispy on the outside and too soft in the middle, as this suggests poor quality. The challenge and opportunity for manufacturers is to achieve a good variation in bite that can deliver both crisp and succulence.
Chargrilled burger flavour is preferrred
Consumers in Australia are looking for plant-based burgers that can replicate the charred, caramelised notes and savoury taste of a real beef burger, with 70 per cent saying they are likely to buy a plant-based burger with ‘authentic chargrilled burger’ descriptions. Products with these descriptions are also perceived to be better with 76 per cent of Australians saying they believe it to be delicious.
With beef burgers as their benchmark, it’s no surprise that plant-based products that can deliver on depth and complexity of flavour with a good balance between savoury and meaty do well in Australia. Consumers are looking for multiple notes in each bite, from meaty, slightly smoky, with subtle saltiness, slight pepper, and subtle herb notes, and cooked fat.
While Australians like complexity, they also prefer flavours to be natural with no synthetic or artificial notes. They find the bitterness, ‘cardboardness’ and beaniness usually present in plant-based products unappealing and also consider the chemical notes created from excessive masking a turn off.
Too much flavour can also put Australian consumers off as many products in the market overcompensate with added salt or sodium, resulting in a lingering after taste.
Across all the four markets polled, overcooking is a common problem which leads to a poor eating experience. In Australia, in particular, the cooking process has a significant impact on the consumer’s overall satisfaction as it not only gives them visual cues as to when their food is cooked and safe to eat, it also adds an emotional element of excitement and anticipation.
The consumer journey begins even before they get to cooking. Australians prefer to have the pink tone of the raw meat to be muted and natural — they don’t want to see the visible fat globules and pink juices that mimic the bleeding in typical meat, citing it as ‘going too far’ in terms of replicating the overall meat experience.
With the Australian consumer’s preferred charred and caramelised flavour, it’s only natural that they perceive burgers that caramelise and brown during cooking to have a great texture (85 per cent) and to be delicious (78 per cent), with 69 per cent likely to purchase such a product.
Seeing the colour change from red to brown, and brown to charred or caramelised is the home run as it creates a perception that rich, deep flavours are developing. On the flip side, Australians do not like seeing visual cues that relate to overcooking such as the product burning, sticking to the pan and falling apart.
In addition, the Kerry study found that sensory cues, such as the aroma and sizzle sound that cooking produces, also help to enhance the cooking experience. The increasing intensity of the aroma until it reaches meaty or smoky (minus the synthetic chemical smell) and the satisfying sizzle sound of a patty being cooked add to the drama in the pan, creating a positive expectation that the burger will be delicious (62 per cent).
According to the study Australians also found satisfaction in plant-based burgers that feel solid and sturdy in their hands. The entire experience can be wrapped up, literally, with paper to hold the patty.
Click here to learn how to elevate the consumer taste experience in plant-based burgers