Close×

Discovering one tech solution for three problems was serendipitous for one iconic ice cream company.

In 1966, the most exotic ice cream in Australia was neapolitan. For the founder of Serendipity Ice Cream Alix Mandelson, who was allergic to chocolate, it would not do.

So she set about creating her own. In her kitchen, Mandelson experimented with real cream, eggs and other fresh ingredients to develop flavours like maple walnut, cherry garden and vanilla bean. She ended up a long way from the lurid colours of that original neapolitan.

Today her daughter, Sarah, is CEO and the range includes gourmet ice creams, sorbets, desserts, soft serve and toppings. It is sold all over Australia in cafés, restaurants and retailers.

Sarah Mandelson explains the company was struggling with its growth. “Invoicing became a significant issue. Plus, our inventory is quite complex due to the sheer number of recipes and formulations,” Mandelson told Food & Drink Business.

“All of our systems were separate, including our finances, CRM and inventory. We have more SKUs than most businesses, and our previous inventory management was inadequate and holding us back,” Mandelson adds.

The company looked to technology for a solution and discovered a single platform could address the three areas they wanted to improve.

Mobility, inventory management and automation were Serendipity's core concerns and the JCurve Cloud ERP stepped up.

Read the rest of this article >>>
 

Packaging News

Chili Publish is unveiling its latest and what it says is its most important label and packaging update yet - Chili publisher 5.7, with demos set to take place at Printing United in Dallas next week.

It was a full house at Melbourne’s Arts Centre for the annual Food & Drink Business + PKN LIVE breakfast forum, where guests, speakers and an industry panel shared methods, insights and discussions on what it means to be a brave brand.

Brownes Dairy Company will become the first dairy in Australia to move to a fully renewable and recyclable milk carton. It is switching 25 products – more than 17.8 million milk cartons per year – to the new fully renewable packaging format.