New South Wales based industrial equipment supplier, Essentra Components, is working with combustion oven manufacturer, IET Combustion – providing the hinges, latches and handles needed to maintain the safety of IET’s ovens.
A family-run business based in Australia, IET Combustion manufactures large stainless-steel combustion ovens for the global food industry. In the US it has an exclusive contract with PepsiCo to supply stainless-steel ovens and proofers to food manufacturing plants around the world.
IET Combustion’s ovens operate 24/7, each producing three tons of crisps per hour. The company previously relied on three different distributors to provide its access hardware, which led to high prices, inconsistent stock levels, and late deliveries. The quality of its handles also created problems – heat from the oven was transferring to the ovens’ handles, slowing down production and flagging health and safety issues.
Essentra Components supplied nine individual access hardware samples for customer approval, offering competitive pricing with a fixed rate for each part based on IET’s annual usage. Additionally, Essentra held a 12-month stock of these parts in its local warehouse, aiming to ensure stock availability.
Essentra Australia general manager, Will Quinn, said: “By working closely with IET Combustion and quickly responding with samples, designs, fixed 12-month pricing, local stocking, and scheduled deliveries, we have been able to gain IET’s trust and provide the right solution to meet its business needs.”
“With on-time deliveries and no quality issues, IET’s production runs smoothly without delays.”
To fit IET’s production schedule and limited storage space, Essentra implemented a scheduled delivery system, providing 25 per cent of the stock each quarter. This streamlined IET’s hardware sourcing process, eliminating the need to manage multiple distributors.
IET Combustion manufacturing manager, Nick Tuckwell, said: “Essentra’s reliable deliveries and custom hardware solutions have streamlined our production process, eliminating downtime and saving us both time and money.”
Essentra also addressed the quality issue with a previous supplier by designing a custom stainless-steel handle, which resolved the heat transference problem, reducing maintenance downtime, and improving safety and operational efficiency.
