For machinery manufacturer Foodmach, its latest package solution brings certainty and reliability at a time of great disruption. This story was first published in Food & Drink Business May/June 2020.
Echuca-based packaging machinery manufacturer Foodmach has been in the national headlines of late. Its work with Australia’s only medical mask manufacturer Med-Con to dramatically increase its production capacity has been watched with great enthusiasm across the manufacturing sector.
In the meantime, the company has been developing a new packaging solution, Code One. It is designed to increase certainty of cash flow and equipment reliability for coding and labelling activities on packaging lines.
Foodmach general manager – product traceability solutions Phil Biggs says, “For too long, manufacturers have been the ones carrying the technical and financial risk for coding and labelling technology on production lines. Foodmach felt it was time this changed.
“We’re confident in our technology and our ability to support our customers. So, for one fixed monthly charge, we’ll take care of the equipment, technical support, parts and consumables.”
The new Code One all-inclusive reliability package is available on the complete Markem-Imaje product range, including the recently launched X45 and X65 TTO printer range.
In partnership with Markem-Imaje, the package eliminates the worry and hassle of making capital investments in product traceability solutions, Biggs says.
It includes all printing hardware, technical support services, spare parts, and printing consumables for one fixed monthly charge over 60 months. Also, the package includes a five-year warranty.
The Code One package is available on the complete range of Markem-Imaje coding and labelling technologies, including laser coders; carton and pallet labellers; and inkjet printers. It can also be expanded to include Markem-Imaje’s traceability software solution, CoLOS.
Biggs says, “This isn’t such a big leap in many ways, but it is for this technology sector. Our customers typically have similar arrangements in place for forklifts, photocopiers and work vehicles, so we thought it made sense to extend it to coding equipment.”
Rym Kachouri, general manager – service and agency products at Foodmach, says the company had been trialling the package over the past 18 months with several customers in the beverage, dairy, and industrial sectors.
“That success has resulted in the Code One reliability package now being made available more broadly.
“At a time when many customers are restricting access to sites by visitors, Foodmach can offer various forms of remote support, along with top up technical training to enable your team to be mostly self-sufficient.
“We can even conduct our normal new application assessment process remotely, so you may not even require a visit to site by one of our sales team,” Kachouri says.
For customers that can take advantage of the federal government’s instant asset write-off incentive for purchases of up to $150,000, Foodmach can structure a Code One package that does not include the equipment purchase in the monthly charge.